Simon Fell > Its just code > dell sucks

It seems every time I order something from them, they get worse, this time I placed an order last Thursday and I'm still waiting for an order # and shipping date, Its taken 4 different people and 40 minutes on the phone to find out what's going on, and the best I get is, I should hear within another 24 hours, sheesh, that sucks. By contrast the order I placed with newegg at the same time, is already in a FedEx van on its way to me.